Blockchain Technology and Improving Human Resource Development Processes Field study on Jordanian Banks

Abstract

The study examined the impact of blockchain technology on four human resource development processes in Jordanian banks. A quantitative approach was used, relying on a questionnaire survey of 158 employees from Jordanian banks, to test four hypotheses related to the relationship between blockchain technology and human resource development processes. The results showed that blockchain technology had a moderately positive relationship with all four human resource development processes, and all four hypotheses were partially accepted. The findings were consistent with previous studies on the role of blockchain technology in human resource management and development. The study revealed that blockchain technology can enhance the security, efficiency, and transparency of human resource development processes, as well as improve the performance, accountability, and innovation of both employees and organizations. However, the study also pointed out that blockchain technology presents certain challenges and barriers to human resource development processes, which require organizations to invest in resources, training, and communication to overcome. The study concludes that blockchain technology is a valuable and innovative tool for human resource development, though its generalizability is limited due to the focus on Jordanian banks.